Tim Pool is a solid reporter and overall the below video is important. The deeper into the video the better it gets. And at the end, there is a truly horrific story about what happened to two cafe workers in the wake of Starbucks "racial bias training."
hat said in the first part of the video, I think he is buying too much into the idea that "racial bias" exists to a significant degree at the retail level in the United States. I doubt it. As I have pointed out before, the working rule at most retail outlets is, and it has a long tradition, "The customer always right." This goes for customers of all races. Merchants in the 21st century one sales and they will take purchases from anyone that is a willing buyer.